Cookies Policy

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, phone) when you visit dripdivas.com. They help us provide luxury feminine fashion experience: retail & wholesale, cart, wishlist, language EN/ES, currency USD/EUR/GBP/CAD/AUD/COP/MXN, AI chat WhatsApp style bottom left, popups, hero slider, responsive menu.

2. Types of Cookies We Use

Essential Cookies (Required)

• Session: PHP session ID, admin_id, customer_id, cart session, keeps you logged in, cart items, wishlist
• Security: CSRF token (dripdiva_csrf), rate limiting, audit logs, fraud prevention
• Preferences: Language (en/es), currency, cookie consent (dd_cookies_accepted), popup shown (dd_popup_shown sessionStorage)
• Functionality: Mobile menu open/close, hero current slide, AI chat panel open

Analytics & Performance Cookies

• Google Analytics or similar: page views, product views, sales_count, marketing_events, UTM campaigns
• We track: which collections viewed, outfit builder usage, search queries, conversion rates for landing pages
• Helps improve site speed, product grid 4/3/2/1 columns responsive, hero 82vh

Marketing & Targeting Cookies

• Newsletter: newsletter_subscribers status, campaign opens/clicks
• Popups: Popup frequency once_per_session/once_per_day/always, trigger delay 5s, exit_intent, pages, discount code WELCOME15 etc.
• Segments: Customer segments (VIP, Lingerie buyers, Wholesale Bronze/Silver/Gold), abandoned carts, journeys
• Social: Social links clicks (Instagram, Facebook, TikTok, Pinterest, YouTube, Twitter/X), social media icons in footer

Third-Party Cookies

• PayPal: Payment processing, transaction_id, paypal_order_id
• Shipping: DHL, UPS, USPS live rates quotes
• Fonts: Google Fonts Playfair Display, Inter, Montserrat (preconnect fonts.googleapis.com, fonts.gstatic.com)
• AI: AI chat messages, ai_logs type prompt/response, model gpt-4o-mini

3. How We Use Cookies

• Keep cart (carts, cart_items) and wishlist (wishlists, wishlist_items) across sessions
• Remember language, currency, addresses, wholesale status
• Show relevant products: new arrivals, best sellers, featured collections with sample images hero-1..4, product-1..4
• Calculate US state tax brackets: tax_rates table with state_code rate, local_avg, combined, e.g., CA 8.82%, NY 8.48%, TX 8.05%, 5 states 0%
• Apply discount codes: coupons with applicable_groups, wholesale-only flag
• Improve AI chat: WhatsApp style bottom left #25D366 with pulse animation
• Show popups: special promotion image+discount editable active/inactive
• Responsive: computer, tablet (769-1024), phone (<768) menu solid white 320px compact with overlay blur

4. Managing Cookies

Browser Settings: You can block or delete cookies in browser settings (Chrome, Firefox, Safari, Edge). Computer, tablet, phone compatible instructions in browser help.

Our Cookie Notice: Bottom bar "We use cookies..." Accept button sets localStorage dd_cookies_accepted=1. If not accepted, shows after 2s.

Consequences if disabled: Cart may not persist, wishlist lost, language/currency reset, popups show every time, AI chat may not remember, checkout may fail, wholesale pricing may not apply, tax calculation may fallback.

5. Cookie Duration

• Session cookies: deleted when browser closed (session_id, cart)
• Persistent: newsletter_subscribed, dd_cookies_accepted localStorage indefinite until cleared, dd_popup_shown sessionStorage per session
• Analytics: typically 30 days to 2 years
• Marketing: campaigns duration, e.g., popups frequency once_per_day = 24h

6. Your Rights

Under GDPR, CCPA, you have right to know, delete, opt-out of sale (we don't sell), access. Contact hello@dripdivas.com. Manage in My Account → Profile & Security.

7. Logo & Brand Identity Cookies

Logo files: logo-primary.png (black transparent), logo-white.png (white transparent), logo-icon.png (DD crown favicon), logo-dark/light, favicon.png stored in /assets/images/ and storage/uploads/logos/. No cookies for logo, but localStorage may cache.

8. Contact

Questions about cookies: hello@dripdivas.com • See also Privacy Policy • Drip Divas - DD Crown Logo - dripdivas.com

9. Updates

We may update Cookies Policy, posted here with date, version tracked in Admin → System → Updates & Patches (v1.2.3 adds legal pages + social icons).