Terms & Conditions

1. Agreement

By accessing dripdivas.com, you agree to these Terms. Drip Divas is luxury feminine fashion retail & wholesale: lingerie, activewear, sleepwear, swimwear, accessories. Brand identity: DD with crown + drip, text DRIP DIVAS, elegant serif, black/white, computer/tablet/phone compatible logo and favicon.

2. Accounts

• Retail Clients: Create account with email + password (BCRYPT), manage shipping/billing addresses, email, phone, wishlist, orders
• Wholesalers: Apply with business name, tax ID/EIN, tier interested (Bronze 30% off $300 min, Silver 40% $600, Gold 50% $1000), requires verification 24-48h, approved/rejected status, tax exempt if Tax ID provided
• Admins: Roles: Super Admin, Administrator, Store Manager, Content Manager, Marketing Manager, Customer Service, Wholesale Manager
• You are responsible for credentials, must be 18+

3. Products & Pricing

• Prices in USD base, multi-currency EUR/GBP/CAD/AUD/COP/MXN via exchange rates
• Retail Price vs Wholesale Price: wholesale tiers auto-calculated (e.g., Retail $89 → Bronze $62.30 30% off, Silver $53.40 40% off, Gold $44.50 50% off)
• We reserve right to change prices, correct errors, cancel orders if pricing error
• Product images sample: hero-1..4, product-1..4, actual product images may vary slightly due to lighting
• Sizes: XS-XXXL, 32A-34C etc., colors: Black, White, Ivory, etc., variants with inventory

4. Orders & Payment

• Checkout: guest or registered, shipping address, billing, US state tax calculated per state (tax_rates table: CA 8.82%, NY 8.48%, TX 8.05%, 5 states 0% OR MT NH DE AK), discount codes (WELCOME10, WHOLESALE20, BRONZE30 etc.), PayPal secure
• Wholesale: min qty, group discount applied if approved, tax exempt handled
• We may refuse or cancel orders for fraud, stock error, wholesale verification pending
• Order status: pending, paid, processing, packed, shipped, delivered, cancelled, refunded, on_hold

5. Shipping

Free shipping over $100, worldwide delivery via FOB/DHL/UPS/USPS live + manual rates. Shipping methods: standard, express, international. Rates based on weight, country, state, free threshold. Tracking number provided. See Shipping Policy. Delivery times: 5-7 days standard, 2-3 express.

6. Returns & Refund

See detailed Returns & Refund Policy. Summary: 14 days for unworn with tags, lingerie/swimwear hygiene seal intact, not for sale items, etc.

7. Intellectual Property

All content: logo DD with crown + drip, DRIP DIVAS text, product photos, descriptions, brand colors (Soft Blush #F8E8E8, Dusty Rose #D4A5A5, Nude #E8D5C4, Champagne #F7E7CE, Ivory #FFFFF0, Black #000000, Burgundy #800020, Rose Gold #B76E79), typography (Playfair Display, Inter, Montserrat), brand voice, marketing assets are owned by Drip Divas. Do not copy without permission. Favicon DD crown is trademark.

8. User Content

Reviews, outfit builder creations, wishlist: you grant us license to use, must not be offensive, must be your own. We may moderate.

9. Prohibited Uses

• Fraud, hacking, scraping, violating US tax laws, reselling without wholesale approval
• Uploading malicious code, spam, violating others' rights

10. Disclaimer & Liability

Site provided as is, no warranty. We are not liable for indirect damages. Max liability = order amount. Luxury fashion: sizing guides provided but fit may vary.

11. Governing Law

Laws of your hosting location and US commerce for tax. Disputes resolved via email hello@dripdivas.com first, then legal.

12. Changes

We may update Terms, posted here with date, version tracked in Admin → System → Updates & Patches. Continued use = acceptance.

13. Contact

hello@dripdivas.com • dripdivas.com • Drip Divas - DD Crown Logo