Privacy Policy

1. Information We Collect

At Drip Divas (dripdivas.com), we collect information to provide luxury feminine fashion for retail & wholesale. We collect:

• Personal Information: Name, email, phone, address, business name, tax ID for wholesale, payment info via PayPal
• Account Information: Login credentials (encrypted), customer group (Retail, Wholesale Bronze/Silver/Gold, VIP), order history, wishlist, addresses
• Technical Information: IP address, browser type, device (computer/tablet/phone compatible), cookies, usage data
• Wholesale Information: Business license, tax ID, approval status, subscription tier

2. How We Use Your Information

• Process orders, calculate US state tax brackets (CA 8.82%, NY 8.48%, TX 8.05%, etc.), shipping
• Manage retail & wholesale pricing (Bronze 30% off $300 min, Silver 40% $600, Gold 50% $1000)
• Personalize shopping experience, outfit builder, wishlist, recommendations
• Send newsletters, marketing campaigns, abandoned cart reminders (with consent)
• Verify wholesale applications, tax exempt status
• Improve website, AI chat assistant, fraud prevention

3. Cookies & Tracking

We use cookies for cart, wishlist, language (EN/ES), currency (USD/EUR/GBP/CAD/AUD/COP/MXN), analytics, AI chat, popups. See our Cookies Policy. You can manage cookies in browser settings. Computer, tablet, phone compatible.

4. Sharing Your Information

We do not sell your data. We share with:

• Payment Processors: PayPal for secure checkout
• Shipping Carriers: DHL, UPS, USPS, FOB for delivery
• Service Providers: Email (SMTP), hosting (Hostinger Cloud), analytics, AI (OpenAI/Anthropic via server-side cURL, API key encrypted)
• Legal: If required by law, tax authorities for US state tax compliance

5. Data Security

Passwords BCRYPT cost 12, API keys encrypted server-side never frontend, HTTPS, security headers (X-Frame-Options SAMEORIGIN, X-Content-Type-Options nosniff, X-XSS-Protection), rate limiting, audit logs, backups daily 2AM, storage permissions 755/777. Brand identity DD with crown logo is protected trademark.

6. Your Rights

• Access, update, delete your account, addresses, email, phone in My Account
• Unsubscribe from newsletter via token link
• Request data export or deletion: hello@dripdivas.com
• Wholesale: update business info, tax ID, request status change
• EU GDPR, CCPA rights applicable

7. Children's Privacy

Our site is for adults 18+. We do not knowingly collect data from children under 18. Lingerie, swimwear, etc. is adult fashion.

8. International Transfers

Hosted on Hostinger Cloud, data may be processed in US, EU, Colombia (America/Bogota timezone). We ensure adequate protection.

9. Contact

Email: hello@dripdivas.com
Website: https://dripdivas.com
Brand: Drip Divas - DD with crown logo - Luxury Feminine Fashion
Address: Manage in Admin → Settings → General

10. Changes

We may update this policy. Changes posted here with new date. Significant changes emailed to subscribers. Version tracked in Updates & Patches system (Admin → System → Updates).